Transportation
This wheelchair-accessible shuttle service covers the San Francisco Bay Area, with a configurable 18-seat plus 2-wheelchair-position cabin (or 23 seats without wheelchair securements) and a six-hour minimum reservation. Coverage spans South Bay venues, hotel-block pickups, and airport transfers from SFO, San Jose International (SJC), and Oakland International (OAK). The shuttle operates with full ADA-compliant boarding and securement equipment, suited for inclusive guest groups, mobility-supported events, and educational or medical group transit.
Ideal Event Use Cases
- airport shuttle service for arriving guests including those with mobility devices
- inclusive wedding guest shuttles with mixed wheelchair and ambulatory passengers
- educational and field-trip group transit with ADA boarding requirements
- medical and rehabilitation group transport between facilities and event venues
- corporate offsite transit with accessibility-first guest accommodation
What is Included
- Wheelchair lift and ramp boarding equipment
- Two wheelchair securement positions with four-point tie-down systems
- 18 forward-facing passenger seats with seat belts (configurable to 23 without wheelchair use)
- Wide-aisle layout for assisted boarding and audio announcements as needed
- Climate-controlled cabin with individual rear-seat air vents and reading lights
Approach and Routing
The vehicle accommodates one to three wheelchairs in conjunction with regular passenger seating. Boarding extends 5-10 minutes per wheelchair passenger; the chauffeur is trained in ADA boarding protocol and securement-strap installation. The chauffeur stays staged on-site between drop-off and pickup so there is no return-trip delay or repositioning fee. For mixed-mobility groups, the dispatch team coordinates boarding sequence so wheelchair passengers board first and disembark last.
Travel and Service Area
The primary service zone is San Bruno and the Peninsula, with regular service across San Francisco, Oakland, the South Bay (Burlingame, Palo Alto, Menlo Park, Redwood City, San Jose), Marin County, and Wine Country venues across Napa Valley and Sonoma County. Airport transfers are offered from SFO, San Jose International (SJC), and Oakland International (OAK). The typical service radius is up to 100 miles from San Bruno; longer routes require a custom quote with mileage and any overnight chauffeur lodging included.
Credentials and Trust Signals
- USDOT 2718937 — Federal Motor Carrier Safety Administration registered
- California Public Utilities Commission TCP carrier licensing
- ADA-compliant equipment with annual securement-strap inspection
- DOT-compliant inspection schedule with daily pre-trip checks
- Commercial general liability insurance (certificate available on request)
- Asian-owned and Woman-owned business enterprise
The operator is highly rated across local-business directories with a 4.9 average rating and 24/7 dispatch coverage. Repeat-client retention is strong and the same chauffeur team handles multi-day bookings.
Booking, Pricing, and Cancellation
The hourly rate is published at $135 per hour with a six-hour minimum reservation that matches typical event-day timing and round-trip airport runs. Reservations confirm a specific ADA-equipped vehicle and assigned chauffeur for the date. A non-refundable 25% deposit holds the date; the balance is due 30 days before the event. Strict cancellation policy with full refund less deposit 30+ days out, 50% refund of remaining balance 15-29 days out, and no refund inside 14 days. One free reschedule within 6 months is allowed subject to availability. Payment methods accepted include credit cards (Visa, MasterCard, American Express, Discover), ACH bank transfer, and check by prior arrangement.
Common Questions About This Tier
How many wheelchairs can the shuttle accommodate? Up to three wheelchairs, depending on chair size and securement positioning. The standard configuration is two wheelchair positions plus 18 ambulatory seats; a third position is available with at least 7 days advance notice for re-configuration.
Is the chauffeur trained in ADA boarding protocol? Yes. All ADA-shuttle chauffeurs complete training in lift operation, securement-strap installation, and assisted-boarding etiquette. Training is refreshed annually.
How long does wheelchair boarding take? Roughly 5-10 minutes per wheelchair passenger including lift cycle and securement. The dispatch team builds this into the route plan so total trip time matches expectations.
Can the vehicle be reconfigured to all 23 ambulatory seats? Yes, with at least 48 hours advance notice. The wheelchair securement positions fold out and are replaced by additional bench seats.
Are service animals welcome? Yes. Service animals are welcome at no additional charge and ride with the partner passenger.
Check 2026 Availability
Browse real-time wheelchair-accessible shuttle availability and confirm 2026 event dates directly on Events in Minutes. Transparent hourly pricing is published before booking, with the assigned vehicle and chauffeur locked at deposit. Mid-route changes are accommodated by phone during the booking window. For multi-vehicle bookings (combining this tier with a sedan, SUV, or larger coach for general-guest shuttle), the booking team coordinates a packaged quote.
